By Rakesh Nimbole

8668568774
Menu
IT 402 · Class 10 Employability Skills
CBSE CLASS 10 · COMMUNICATION SKILLS · UNIT 1

Write with
confidence.

Brief, board-style questions with easy, detailed answer points. Use the answers as a guide: write in complete sentences, include the key terms, and add a suitable example wherever asked.

7 lesson sessionsShort answers2–4 mark practice
HOW TO USE THIS PAGE

Answer first. Check later.

Cover the answer boxes while practising. For a 2-mark response, write the definition plus one relevant point or example. For a 4-mark response, write four clearly separated points. The marking style follows the CBSE pattern of awarding marks for correct, relevant value points.

Board-writing tip: Use the exact lesson vocabulary—sender, message, channel, receiver, feedback, 7 Cs, barriers, parts of speech, subject, verb, object—and avoid one-word answers when the question says “explain” or “describe”.
SECTION A · VERY SHORT ANSWERS

Definitions and key facts.

Communication basics
  1. What is communication?
    Answer: Communication is the process of sharing information, ideas, thoughts or feelings so that another person understands the intended meaning.
  2. From which Latin word is “communication” derived? What does it mean?
    Answer: It comes from the Latin word communicare, which means “to share”.
  3. Name the three important parts of communication.
    Answer: The three important parts are transmitting, listening and feedback.
  4. Who is a sender?
    Answer: The sender is the person who begins the communication and sends the message.
  5. What is a channel?
    Answer: A channel is the means used to transfer a message, such as speaking, writing, graphics or video.
  6. What is feedback?
    Answer: Feedback is the receiver’s acknowledgement or response to the sender’s message.
  7. Name any four methods of communication.
    Answer: Face-to-face communication, e-mail, notices/posters and business meetings are four methods. Phone calls, messages, newsletters, blogs and social networks are other methods.
  8. State two factors that help us choose a method of communication.
    Answer: We should consider the target audience, cost, kind of information and urgency or priority. Any two are correct.
Verbal communication
  1. What is verbal communication?
    Answer: Verbal communication includes sounds, words, language and speech used to express information or feelings.
  2. Name the four types of verbal communication.
    Answer: Interpersonal communication, written communication, small group communication and public communication.
  3. Give one advantage and one disadvantage of verbal communication.
    Answer: Advantage: it allows ideas to be exchanged easily and gives a quick response. Disadvantage: meaning can become confusing if the right words are not used.
  4. Write any two tips for mastering verbal communication.
    Answer: Think before speaking; speak clearly, loudly and at a moderate speed; keep the message concise; be confident and maintain eye contact. Any two are correct.
Non-verbal and visual communication
  1. What is non-verbal communication?
    Answer: Non-verbal communication is the exchange of messages without spoken or written words. It uses expressions, gestures, posture, touch, space, eye contact and paralanguage.
  2. What does an upright posture convey?
    Answer: An upright or straight posture conveys confidence and professionalism.
  3. What is paralanguage?
    Answer: Paralanguage is how we speak. It includes the tone, speed and volume of the voice.
  4. What is visual communication? Give one example.
    Answer: Visual communication exchanges information through images or pictures. Examples include “No parking”, “No entry”, “No pets allowed” and danger-warning signs.
SECTION B · SHORT ANSWERS

Explain in 20–30 words.

Communication cycle
  1. Explain the communication cycle with its elements.
    Answer: Communication begins with a sender who encodes a message. The message travels through a channel to a receiver, who decodes it and sends feedback. Feedback completes the cycle.
  2. Why is feedback necessary for communication?
    Answer: Feedback shows whether the receiver understood the message. It validates listening, motivates people, improves learning and helps correct errors and performance.
  3. Differentiate between positive and negative feedback.
    Answer: Positive feedback appreciates a strength or improvement. Negative feedback points out a problem. Both should be specific, helpful and polite.
  4. Write any four qualities of good feedback.
    Answer: Good feedback is specific, timely, polite and supportive. It should explain the point clearly and offer help for improvement.
7 Cs and barriers
  1. Explain any four Cs of effective communication.
    Answer: Clear means easy to understand; concise means using only necessary words; concrete means using exact facts; correct means using correct language. Other Cs are coherent, complete and courteous.
  2. Name the five common barriers to effective communication.
    Answer: The barriers are physical, linguistic, interpersonal, organisational and cultural barriers.
  3. What is a linguistic barrier? Give one example.
    Answer: A linguistic barrier occurs when people cannot communicate through a common language. Slang, professional jargon and regional expressions may cause misunderstanding.
  4. Suggest any four ways to overcome communication barriers.
    Answer: Use simple language, communicate in person when possible, use visuals, take a translator’s help, avoid cultural assumptions and respect others’ opinions. Any four are correct.
Writing skills
  1. What is a sentence? How is it different from a phrase?
    Answer: A sentence is a group of words that communicates a complete thought. A phrase is a group of words that does not make complete sense.
  2. Explain the TINS rules of capitalisation.
    Answer: T stands for titles before names, I for the pronoun “I”, N for names of people, places, days and months, and S for the starting letter of every sentence.
  3. What are the five punctuation marks explained in the lesson?
    Answer: The lesson explains the full stop, comma, question mark, exclamation mark and apostrophe.
  4. Define noun, pronoun, adjective, verb and adverb.
    Answer: A noun names a person, place, thing or idea; a pronoun replaces a noun; an adjective describes a word; a verb shows action; an adverb adds meaning to a verb.
  5. What are the supporting parts of speech?
    Answer: Articles, conjunctions, prepositions and interjections are supporting parts of speech. They add information or connect the main parts of a sentence.
SECTION C · DESCRIPTIVE PRACTICE

Write detailed answers.

Answer in four points
  1. Describe the types of non-verbal communication and write one correct use for each.
    Answer guide: Facial expressions show feelings; keep the face relaxed and match expressions with words. Posture shows confidence; sit or stand straight. Gestures express ideas through body movements; keep hands open and avoid pointing. Touch can show confidence through a firm handshake; avoid unnecessary touch in formal communication. Space is the distance between people; maintain suitable distance. Eye contact shows attention; look at the speaker without staring. Paralanguage includes tone, speed and volume; use a moderate speed and suitable volume.
  2. Explain the importance of feedback in communication.
    Answer guide: Feedback is the receiver’s response and the final part of the cycle. It confirms effective listening, motivates people, shows that communication has value, boosts learning and helps improve performance, decisions, products and services.
  3. Explain the four types of sentences with examples.
    Answer guide: A declarative sentence states information and ends with a full stop: “Blue is my favourite colour.” An interrogative sentence asks a question and ends with a question mark: “Is it raining?” An exclamatory sentence expresses strong emotion and ends with an exclamation mark: “We won the match!” An imperative sentence gives an order, request or advice and ends with a full stop or exclamation mark: “Please lower your voice.”
  4. Explain the parts of a sentence and the two types of objects.
    Answer guide: The subject performs the action, the verb describes the action and the object receives the action. A direct object answers “what?” or “whom?” after the verb. An indirect object answers “to whom?” or “for whom?”. In “She bought a bicycle for her son”, “bicycle” is the direct object and “her son” is the indirect object.
  5. Differentiate between active and passive voice with examples.
    Answer guide: In active voice, the subject performs the action: “Radha is reading a book.” In passive voice, the subject receives the action: “A book is being read by Radha.” The action is similar, but the focus changes from the doer to the receiver.
  6. Write a constructive feedback message for a co-worker who delayed a report.
    Answer guide: “Radha, I noticed that your section of the report was submitted late, so the complete report was delayed. Please share your section by the agreed time next time. I can help you plan the work if needed.” The feedback is specific, timely, polite and supportive.
Self-check: Before submitting, underline the definition, circle the example, and count your points. Do not copy every answer word-for-word; understand the idea and write it in your own clear language.
Based on NCERT Employability Skills Class X, Unit 1: Communication Skills · Board-style practice support · Always refer to the prescribed textbook for final revision.
For consultation & enrolment call today
416-555-0136
Close

More Information?

Fill out your details and we will get back to you as soon as possible.